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Due to the COVID-19 pandemic, people around the world are taking social distancing measures to curb the spread of Corona virus. Though necessary, it has disrupted the flow of business transaction. Currently, every buyer and seller is wary of any form of physical contact, and for good reason too. Regardless of the government’s order (a maximum of 20 persons gathered in one place), the outdoors remain a danger to us all. As a result, traders are presently looking to e-commerce solutions for contact-free transactions. This is why home delivery is more important now than ever before.
Currently, most buyers and sellers are stuck at home, so demand for home delivery has increased. Business owners now strive to offer safe and innovative options that reach or, even better, exceed customer expectations. Offering delivery options is one of the best ways to satisfy consumer demand; however, not all businesses can handle it properly. For instance, small businesses may not have enough funds or man power to provide any delivery options. However, online marketing platforms like Copit offer free-to-set-up virtual stores that provide delivery options for your customers.
Five Reasons Why You Should Offer Delivery
Get More Business Opportunities.
Offering delivery options broadens your customer base. This is simply because you get access to customers outside your regular scope. For instance, if you are located at Ilupeju, most of your customers will come from that area or its surrounding environs. By offering delivery options, you open up your business to customers all over Lagos, Nigeria, and the world, depending on your delivery scope and options. Before you know it, you’ll be saying hello to new customers.
Increase Your Sale With Delivery
Delivery options make your business available to more people, regardless of the fact that you may be selling from home. As a result, there is an increase in products you sell. You can think of it this way: more customers mean more considerations, more considerations mean more orders, more orders means more sales.
Social distancing orders limit shop owners to grant access to only few customers at a time. Unfortunately, this directly reduces the traffic business owners see on a daily basis. With a delivery option, you can balance out sale opportunities you may have missed at your brick and mortar store.
Reduce Overhead Cost
With a delivery option, you can easily decide to move to a much smaller space, thus reducing the cost of your rent (and the mental stress of worrying about it). Furthermore, you can completely take out the cost of rent by working straight out of your home. As a result, you greatly reduce your overhead cost, and get the opportunity to channel funds to other queries that require your attention.
Ensure Your Safety
When you offer delivery options, you ensure a safe and contact-free process for your business transactions. Taking your products to customers means you can conduct business from the safe walls of your home or office, without having to manage in-store visits. In effect, this reduces the risk of physical contact and the prospect of an infection.
Delivery has evolved from being an option of convenience to one of necessity; whether you run an e-commerce or a brick-and-mortar store, you need to get it right. It is the last impression you leave on your customer. To improve customer experience, most especially during this pandemic, you have to consider exploring various delivery options. If you do not, you may miss out on a lot of potential customers.